Q&A Management

Questions & Answers

No results found

Try adjusting your search terms

Admissions & Financials

32 questions
✓ VERIFIED

What are the costs associated with living at Stonehill?

ID: 21 | Created: Nov 04, 2025 | Verified by: Christel on Jan 14, 2026
Edit
Answer:

The costs for living at Stonehill vary based on the type of accommodation and level of care required. Potential residents are encouraged to contact the community directly for detailed pricing information!

✓ VERIFIED

Are there any deposit requirements to move into Stonehill?

ID: 28 | Created: Nov 04, 2025 | Verified by: Christel on Jan 21, 2026
Edit
Answer:

Yes, there are typically deposit requirements that vary by accommodation type. Interested individuals should reach out to Stonehill for specific details regarding deposits and any associated fees.

✓ VERIFIED

How can interested families learn more about costs and fees associated with Stonehill?

ID: 67 | Created: Nov 04, 2025 | Verified by: Christel on Jan 14, 2026
Edit
Answer:

Families interested in learning about costs and fees can reach out directly to Stonehill Communities for detailed information. They can provide specific pricing based on the services and accommodations desired.

✓ VERIFIED

What forms are required to join the waiting list at Stonehill Communities?

ID: 130 | Created: Nov 04, 2025 | Verified by: Christel on Jan 13, 2026
Edit
Answer:

To join the waiting list at Stonehill Communities, you need to complete the Waiting List Form and the Financial Disclosure Form. These forms can be completed electronically via DocuSign or downloaded and emailed back to the Clinical Liaison, Michelle Dura. You can also contact Michelle directly at 563.690.9655.

✓ VERIFIED

Can I complete the admission forms electronically?

ID: 131 | Created: Nov 04, 2025 | Verified by: Christel on Jan 14, 2026
Edit
Answer:

Yes, Stonehill prefers that you complete admission forms electronically using DocuSign.

✓ VERIFIED

Who should I contact if I have questions about the admission process for the Health Center?

ID: 132 | Created: Nov 04, 2025 | Verified by: Christel on Jan 14, 2026
Edit
Answer:

For the admission process for the Health Center, you can contact Michelle Dura, the Clinical Liaison, at 563-690-9655. She will be able to assist you with any inquiries.

✓ VERIFIED

Is there a waiting list for admission to Stonehill Communities?

ID: 133 | Created: Nov 04, 2025 | Verified by: Christel on Jan 13, 2026
Edit
Answer:

There may be a waiting list for admission to Stonehill Communities, depending on the service requested. Interested individuals can fill out the required forms to be placed on the waiting list or call for more information.

✓ VERIFIED

What financial documents are required during the admission process?

ID: 134 | Created: Nov 04, 2025 | Verified by: Christel on Jan 13, 2026
Edit
Answer:

During the admission process, you are required to submit a Financial Disclosure Form and review the Stonehill Financial Arrangements document. These documents provide transparency regarding the financial commitments associated with residency. You may also have to provide a copy of your Medicare or other insurance information as well as financial information for ACH payments.

✓ VERIFIED

How can I submit the required admission forms?

ID: 135 | Created: Nov 04, 2025 | Verified by: Christel on Jan 14, 2026
Edit
Answer:

You can submit the required admission forms either electronically through DocuSign or by downloading them and emailing them back to program contact person or dropping them off at Stonehill.

✓ VERIFIED

Are the admission forms to join the waiting list available for download?

ID: 138 | Created: Nov 04, 2025 | Verified by: Christel on Jan 14, 2026
Edit
Answer:

Yes, the waiting list/inquiry forms are available for download on the Stonehill Communities website. You can download the Waiting List Form and the Financial Disclosure Form to complete them offline.

✓ VERIFIED

How much charity care does the Stonehill provide each year?

ID: 144 | Created: Nov 04, 2025 | Verified by: Christel on Dec 31, 2025
Edit
Answer:

Stonehill provides more than $750,000 in benevolent care annually to support residents who require financial assistance. This funding ensures that residents can continue to receive high quality services even if their financial situation changes.

✓ VERIFIED

What is included in the monthly fees for Assisted Living Memory Care?

ID: 193 | Created: Nov 04, 2025 | Verified by: Christel on Jan 14, 2026
Edit
Answer:

Monthly fees include three meals per day, housekeeping, laundry services, health monitoring, an individual service plan, emergency call system, and complimentary transportation to medical appointments. Residents also have access to various activities and wellness programs as part of the all-inclusive services.

✓ VERIFIED

Who is eligible for the GUIDE program?

ID: 219 | Created: Nov 04, 2025 | Verified by: Christel on Dec 31, 2025
Edit
Answer:

To be eligible for the GUIDE program, an individual must have a confirmed diagnosis of dementia, live at home or in an independent or assisted living community in Iowa, and have Medicare as their primary payer. Individuals enrolled in Medicare Parts A and B, but not in a Medicare Advantage Plan or hospice benefit, qualify.

✓ VERIFIED

Are home care services available 24/7?

ID: 242 | Created: Nov 04, 2025 | Verified by: Christel on Dec 31, 2025
Edit
Answer:

Yes, home care services are available 24/7 based on the needs of the individual. This flexibility ensures that residents receive the care they need at any time.

✓ VERIFIED

What are the payment options for Independent Living at Assisi Village?

ID: 256 | Created: Nov 04, 2025 | Verified by: Christel on Jan 21, 2026
Edit
Answer:

Independent Living at Assisi Village offers two main payment options: an entry fee option with a larger up-front payment and a lower monthly rental fee, and a standard monthly rental option. Please contact Assisi Village to discuss your situation and available apartments/villas.

✓ VERIFIED

What is included in the monthly cost for Assisi Village residents?

ID: 257 | Created: Nov 04, 2025 | Verified by: Christel on Jan 14, 2026
Edit
Answer:

The monthly cost for residents includes bi-weekly housekeeping, maintenance, scheduled transportation, emergency call system, and various meal services. Additionally, utilities such as water, sewer, wi-fi, garbage removal, and landscaping/snow removal are covered.

✓ VERIFIED

How are the costs structured at Assisi Village?

ID: 267 | Created: Nov 04, 2025 | Verified by: Christel on Jan 14, 2026
Edit
Answer:

Costs at Assisi Village can vary depending on the type of apartment and the specific level of services required. Potential residents or family members are encouraged to request detailed pricing information by calling the Program Manager at 563.690.9650.

✓ VERIFIED

What are the costs associated with Memory Care at Stonehill?

ID: 315 | Created: Nov 04, 2025 | Verified by: Christel on Jan 14, 2026
Edit
Answer:

The webpage does not specify exact costs for Memory Care services. For detailed pricing information, potential residents and families are encouraged to contact the admissions office at 563.690.9655.

✓ VERIFIED

What is included in the monthly rent at Windsor Park?

ID: 356 | Created: Nov 04, 2025 | Verified by: Christel on Jan 13, 2026
Edit
Answer:

The monthly rent at Windsor Park includes essential utilities such as water, gas, electricity, and garbage removal. Windsor Park also offers free laundry facilities.

✓ VERIFIED

Are there additional costs for amenities at Windsor Park?

ID: 364 | Created: Nov 04, 2025 | Verified by: Christel on Jan 14, 2026
Edit
Answer:

While the monthly rent covers utilities and some amenities, additional services, such as optional rental garage space and the noon meal program, are available at an additional cost. Please call us at 563.582.0646 if you have questions about Windsor Park.

✓ VERIFIED

What are the costs for health coaching sessions?

ID: 412 | Created: Nov 04, 2025 | Verified by: Christel on Jan 14, 2026
Edit
Answer:

For current Health Coaching pricing, please contact the Wellness Center at 563.690.9640.

✓ VERIFIED

Are gift certificates available for health coaching?

ID: 422 | Created: Nov 04, 2025 | Verified by: Christel on Dec 31, 2025
Edit
Answer:

Yes, gift certificates are available for health coaching sessions. This can be a thoughtful gift for loved ones looking to improve their health and wellness. Gift certificates can be purchased by contacting the Wellness Center.

✓ VERIFIED

What are the membership options available at the Stonehill Wellness Center?

ID: 425 | Created: Nov 04, 2025 | Verified by: Christel on Dec 31, 2025
Edit
Answer:

The Stonehill Wellness Center offers several membership options, including Basic Membership and All-Inclusive Membership for both individuals under 55 and seniors aged 55 and over. Pricing varies based on the membership type and duration, with discounts available for individuals 55+ and couples. Free membership is available through the Silver Sneakers and RenewActive programs.

✓ VERIFIED

What is included in the Basic Membership?

ID: 426 | Created: Nov 04, 2025 | Verified by: Christel on Dec 31, 2025
Edit
Answer:

The Wellness Center Basic Membership includes access to all cardio and strength equipment, the walking track, and the sauna.

✓ VERIFIED

What benefits come with the All-Inclusive Membership?

ID: 427 | Created: Nov 04, 2025 | Verified by: Christel on Dec 31, 2025
Edit
Answer:

The Wellness Center All-Inclusive Membership provides access to all strength and cardio equipment, unlimited group exercise classes, sauna usage, and HydroWorx pool appointments.

✓ VERIFIED

Are there any free membership options available?

ID: 428 | Created: Nov 04, 2025 | Verified by: Christel on Dec 31, 2025
Edit
Answer:

Yes, individuals with a UnitedHealthcare Medicare plan, select Medicare Advantage Plans, or select Medicare Supplements can receive a free Basic Membership through programs like RenewActive or Silver Sneakers. Upgraded membership benefits are available with a day pass or punch card.

✓ VERIFIED

What are the rates for couple's memberships?

ID: 429 | Created: Nov 04, 2025 | Verified by: Christel on Dec 31, 2025
Edit
Answer:

Wellness membership rates are subject to change. Please contact the Wellness Center at 563.690.9640 for current rates and promotions.

✓ VERIFIED

What is the cost of a day pass to the Wellness Center?

ID: 430 | Created: Nov 04, 2025 | Verified by: Christel on Jan 13, 2026
Edit
Answer:

A day pass to the Stonehill Wellness Center costs $10 for a single day, or you can purchase a 10-Visit Punch Pass for $80. This allows you to enjoy all-inclusive access to the facility for the duration of the pass.

✓ VERIFIED

How can I apply for membership at the Stonehill Wellness Center?

ID: 439 | Created: Nov 04, 2025 | Verified by: Christel on Dec 31, 2025
Edit
Answer:

To apply for Wellness Center membership, you can download the membership application from the website, complete it electronically via DocuSign, or complete in person at the Center. For any questions, you may also contact the Wellness Center directly.

✓ VERIFIED

What are the costs for personal training sessions?

ID: 441 | Created: Nov 04, 2025 | Verified by: Christel on Jan 14, 2026
Edit
Answer:

For current pricing on personal training sessions, please call the Wellness Center at 563.690.9640.

✓ VERIFIED

Is there a refund policy for unused personal training sessions?

ID: 450 | Created: Nov 04, 2025 | Verified by: Christel on Dec 31, 2025
Edit
Answer:

No, there are no refunds for unused personal training sessions. It's important to plan and utilize the sessions purchased within one year of the purchase date.

✓ VERIFIED

What items do we need to bring in for our loved one who is moving in to the Health Center?

ID: 454 | Created: Jan 21, 2026 | Verified by: Christel on Jan 21, 2026
Edit
Answer:

In long term care, the items that are need to be brought in are a TV, lift recliner, clothing items, shoes, electric razors, and individual items that may make your loved one feel more at home, such as photos, holiday decorations, or even a comforter for their bed. They may also bring in a dorm fridge if they would like. Stonehill provides a hospital bed, dresser, nightstand, and a closet in each room.

Careers & Recruitment

14 questions
✓ VERIFIED

How many employees does Stonehill have?

ID: 457 | Created: Feb 12, 2026 | Verified by: cody on Feb 14, 2026
Edit
Answer:

We have approximately 400 employees across all departments and service areas.

✓ VERIFIED

Does Stonehill pay for CNA certification?

ID: 458 | Created: Feb 12, 2026 | Verified by: cody on Feb 14, 2026
Edit
Answer:

Yes, we pay for CNA certification for our employees and offer an on-site class with a Stonehill instructor. Those interested in joining our team and becoming a CNA can apply as a Nursing Assistant.

✓ VERIFIED

What benefits does Stonehill offer to employees?

ID: 459 | Created: Feb 12, 2026 | Verified by: cody on Feb 14, 2026
Edit
Answer:

Stonehill offers a comprehensive benefits package that includes health insurance, dental, vision, short and long-term disability, life insurance, retirement plans, identity theft protection, supplemental health plans, flexible spending accounts, early wage access, an employee assistance program, free membership to the Stonehill Wellness Center, discounted meals, scholarships and tuition reimbursement, and bonus programs.

✓ VERIFIED

How do I apply for a job at Stonehill?

ID: 460 | Created: Feb 12, 2026 | Verified by: cody on Feb 14, 2026
Edit
Answer:

You can apply through our website, call Human Resources at 563.690.9624, or stop in to apply in person.

✓ VERIFIED

How can I follow up about a job application?

ID: 461 | Created: Feb 12, 2026 | Verified by: cody on Feb 14, 2026
Edit
Answer:

You can follow up about an job application with our Recruiter at 563.690.9624.

✓ VERIFIED

Do I have to have a certification to apply for a nursing or caregiving job?

ID: 462 | Created: Feb 12, 2026 | Verified by: cody on Feb 14, 2026
Edit
Answer:

No, you can join our team before you have received your certification! Some of our caregiving roles, such as Nursing Assistant, Assisted Living Caregiver and Home Care Caregiver do not require certification. We will provide the necessary training and can help you get certifications to advance in your career.

✓ VERIFIED

What kind of health insurance does Stonehill offer to employees?

ID: 463 | Created: Feb 12, 2026 | Verified by: cody on Feb 14, 2026
Edit
Answer:

Stonehill offers health insurance through Individual Health Coverage Reimbursement Arrangement (ICHRA). It allows each employee to choose the plan that has the provider network, premium cost, and deductible amount that fits their unique situation. Stonehill provides funds to help cover employees' health insurance premium costs.

✓ VERIFIED

Does Stonehill offer tuition reimbursement or scholarships for continuing education?

ID: 464 | Created: Feb 12, 2026 | Verified by: cody on Feb 14, 2026
Edit
Answer:

Yes, we are happy to support the career growth of our employees and remove financial barriers by offering tuition reimbursement and scholarship opportunities. We also offer an on-site CNA class to employees at no cost.

✓ VERIFIED

What types of jobs are available at Stonehill?

ID: 465 | Created: Feb 12, 2026 | Verified by: cody on Feb 14, 2026
Edit
Answer:

Stonehill has nursing and clinical positions, as well as roles in other non-clinical departments. See our current openings online or call 563.690.9624 to inquire.

✓ VERIFIED

How can Stonehill help me get started in a healthcare career?

ID: 466 | Created: Feb 12, 2026 | Verified by: cody on Feb 14, 2026
Edit
Answer:

Stonehill can help you earn your CNA certification. Start as a Nursing Assistant and enroll in our free, on-site CNA class. If you aren't sure about a position, we offer job shadowing to help you make the best choice for you. We also offer assistance with continuing education as you grow in your career.

✓ VERIFIED

Do you offer internships?

ID: 467 | Created: Feb 12, 2026 | Verified by: cody on Feb 14, 2026
Edit
Answer:

Yes, we offer internship opportunities in a variety of departments. Contact our Volunteer Coordinator to talk about your skills, goals, and internship requirements.

✓ VERIFIED

What is Stonehill's culture like?

ID: 468 | Created: Feb 12, 2026 | Verified by: cody on Feb 14, 2026
Edit
Answer:

Our culture is guided by our Franciscan values of compassion, hospitality, stewardship, and reverence. We support each other and work together toward our shared goal of meeting the health needs of older adults in our community. Our employees say it feels like family and people are always willing to help out.

✓ VERIFIED

Who should I contact regarding jobs, careers/benfits, and human resources?

ID: 473 | Created: Feb 14, 2026 | Verified by: cody on Feb 14, 2026
Edit
Answer:

You can contact Stonehill's Human Resources department at 563.690.9624

✓ VERIFIED

Where can I find open job positions?

ID: 475 | Created: Feb 14, 2026 | Verified by: cody on Feb 14, 2026
Edit
Answer:

Open career opportunities can be viewed at https://www.stonehilldbq.com/openings

Community Overview

92 questions
✓ VERIFIED

What is the mission of Stonehill Communities?

ID: 1 | Created: Nov 04, 2025 | Verified by: Christel on Dec 31, 2025
Edit
Answer:

We, Stonehill Communities, in the spirit of St. Francis of Assisi, offer a continuum of quality lifetime care services in a dignified atmosphere.

✓ VERIFIED

What do current residents say about their experience at Stonehill?

ID: 7 | Created: Nov 04, 2025 | Verified by: Christel on Jan 13, 2026
Edit
Answer:

Residents like Betty Hillary and Carole Grubb express feelings of warmth and community, noting that Stonehill feels like home. They appreciate the security, beauty of the environment, and the sense of family among residents and staff.

✓ VERIFIED

What types of accommodations are offered at Stonehill?

ID: 16 | Created: Nov 04, 2025 | Verified by: Christel on Dec 31, 2025
Edit
Answer:

Stonehill offers a variety of living arrangements, including independent living, assisted living, memory care, short-term rehabilitation, and long-term care. Our services are designed to meet you where you are in life.

✓ VERIFIED

How does Stonehill engage with the local community?

ID: 29 | Created: Nov 04, 2025 | Verified by: Christel on Jan 13, 2026
Edit
Answer:

Stonehill engages with the local community through partnerships, sponsorships, events, and volunteer opportunities.

✓ VERIFIED

Who is the current Board Chair of Stonehill Communities?

ID: 30 | Created: Nov 04, 2025 | Verified by: Christel on Dec 31, 2025
Edit
Answer:

The current Board Chair of Stonehill Communities is Kim Hermsen, who is affiliated with the Archdiocese of Dubuque.

✓ VERIFIED

What role does the President/CEO play at Stonehill Communities?

ID: 32 | Created: Nov 04, 2025 | Verified by: Christel on Jan 13, 2026
Edit
Answer:

Peggy Stockel serves as the President/CEO of Stonehill Communities. In this role, she oversees the operations and strategic direction of the organization, ensuring it meets the evolving needs of the Dubuque and Tri-State community.

✓ VERIFIED

How can I learn more about the mission and values of Stonehill Communities?

ID: 33 | Created: Nov 04, 2025 | Verified by: Christel on Dec 31, 2025
Edit
Answer:

You can learn more about the mission, vision, and values of Stonehill Communities by visiting their dedicated page on their website. This section provides insights into the guiding principles that shape the community's approach to care.

✓ VERIFIED

What kind of spiritual care does Stonehill Communities offer?

ID: 35 | Created: Nov 04, 2025 | Verified by: Christel on Jan 14, 2026
Edit
Answer:

As a faith-based organization, spiritual care services are an important part of Stonehill's services. We have on-site chapels at the Health Center, Assisi Village, and Windsor Park and offer regular Catholic Mass, Ecumenical Services, prayer services, and other spiritual programming.

✓ VERIFIED

What is the Benevolent Foundation associated with Stonehill Communities?

ID: 36 | Created: Nov 04, 2025 | Verified by: Christel on Dec 31, 2025
Edit
Answer:

The Benevolent Foundation is a charitable organization that supports residents of Stonehill Communities who may need financial assistance. It aims to ensure that all residents can receive the care they need, regardless of their financial situation. It also supports the long-term sustainability and growth of Stonehill Communities.

✓ VERIFIED

How does the Board of Directors impact Stonehill Communities?

ID: 39 | Created: Nov 04, 2025 | Verified by: Christel on Dec 31, 2025
Edit
Answer:

The Board of Directors impacts Stonehill Communities by providing governance and strategic oversight. They ensure that the community remains true to its mission while adapting to the changing needs of its residents.

✓ VERIFIED

What types of expertise do Board members bring to Stonehill Communities?

ID: 40 | Created: Nov 04, 2025 | Verified by: Christel on Dec 31, 2025
Edit
Answer:

Board members bring a diverse range of expertise from fields such as healthcare, education, construction, and finance. This variety of backgrounds allows for comprehensive discussions and informed decision-making.

✓ VERIFIED

What is the significance of having members from the Sisters of St. Francis on the Board?

ID: 42 | Created: Nov 04, 2025 | Verified by: Christel on Jan 13, 2026
Edit
Answer:

Having members from the Sisters of St. Francis on the Board underscores the community's commitment to the legacy of care that was begun by the Sisters when the started Stonehill. Their presence ensures that the community remains focused on Franciscan values and ministry to those in need.

✓ VERIFIED

What role does the Stonehill Ethics Committee play?

ID: 47 | Created: Nov 04, 2025 | Verified by: Christel on Dec 31, 2025
Edit
Answer:

The Stonehill Ethics Committee works collaboratively with residents, families, and employees to address and assist with difficult healthcare dilemmas. They also review policies and guidelines to ensure they align with the organization’s mission and ethical best practices.

✓ VERIFIED

How does Stonehill ensure ethical compliance?

ID: 50 | Created: Nov 04, 2025 | Verified by: Christel on Dec 31, 2025
Edit
Answer:

Stonehill is committed to maintaining the highest level of ethical compliance in its business practices and healthcare decision-making, guided by Franciscan values. The Ethics Committee plays a vital role in upholding these standards.

✓ VERIFIED

Is there a process for voicing concerns about ethical practices?

ID: 51 | Created: Nov 04, 2025 | Verified by: Christel on Jan 14, 2026
Edit
Answer:

Yes, Stonehill welcomes comments and concerns regarding its business practices, confidentiality measures, and resource use. You can call their Compliance Hotline at 563.557.7181 x1299 to voice any concerns.

✓ VERIFIED

How does Stonehill address healthcare dilemmas?

ID: 56 | Created: Nov 04, 2025 | Verified by: Christel on Jan 14, 2026
Edit
Answer:

Stonehill's Ethics Committee provides Ethics Consultations when there are disagreements or different points of view regarding healthcare decisions. The consultation could include an Ethics Committee representative, the resident, family members, Stonehill employees, and other care team members as needed. This collaborative approach helps explore different perspectives, ensure that ethical considerations are part of healthcare decision-making, and bring all parties into alignment.

✓ VERIFIED

Who is the current CEO of Stonehill Communities?

ID: 58 | Created: Nov 04, 2025 | Verified by: Christel on Jan 13, 2026
Edit
Answer:

The current CEO of Stonehill Communities is Peggy Stockel. She became CEO in 2023.

✓ VERIFIED

Where is Stonehill Communities located?

ID: 63 | Created: Nov 04, 2025 | Verified by: Christel on Jan 13, 2026
Edit
Answer:

Stonehill Communities is located on Windsor Avenue in the Historic North End of Dubuque, Iowa. It serves the Dubuque community as well as surrounding areas.

✓ VERIFIED

What historical roots does Stonehill Communities have?

ID: 66 | Created: Nov 04, 2025 | Verified by: Christel on Jan 13, 2026
Edit
Answer:

Stonehill Communities builds upon the historical ministry started by the Sisters of St. Francis when they came to Dubuque in 1878. This legacy shapes the values and mission of the organization today. Stonehill Communities was founded in 1978.

✓ VERIFIED

What values guide the services provided at Stonehill Communities?

ID: 68 | Created: Nov 04, 2025 | Verified by: Christel on Jan 13, 2026
Edit
Answer:

The services provided at Stonehill Communities are guided by the Franciscan values of hospitality, reverence, stewardship, and compassion.

✓ VERIFIED

What is the vision of Stonehill Communities?

ID: 73 | Created: Nov 04, 2025 | Verified by: Christel on Dec 31, 2025
Edit
Answer:

Stonehill Communities' vision is: In the spirit of St Francis of Assisi we commit to provide quality health and wellness services as we respond to changing needs.

✓ VERIFIED

What are the core values of Stonehill Communities?

ID: 74 | Created: Nov 04, 2025 | Verified by: Christel on Dec 31, 2025
Edit
Answer:

The core values of Stonehill Communities include Compassion, Hospitality, Stewardship, and Reverence. Each value plays a crucial role in shaping the community’s culture and the quality of care they provide.

✓ VERIFIED

What does hospitality mean at Stonehill Communities?

ID: 76 | Created: Nov 04, 2025 | Verified by: Christel on Dec 31, 2025
Edit
Answer:

Hospitality at Stonehill Communities refers to the warm and gracious welcome extended to everyone. They strive to create a friendly environment where all individuals feel valued, respected, and at home.

✓ VERIFIED

What is meant by stewardship in the context of Stonehill Communities?

ID: 77 | Created: Nov 04, 2025 | Verified by: Christel on Dec 31, 2025
Edit
Answer:

Stewardship at Stonehill Communities involves taking responsibility for financial, human, and environmental resources. They manage their finances with integrity and recognize the unique talents of each person, ensuring a sustainable and supportive environment.

✓ VERIFIED

How is reverence practiced at Stonehill Communities?

ID: 78 | Created: Nov 04, 2025 | Verified by: Christel on Dec 31, 2025
Edit
Answer:

Reverence at Stonehill Communities is about treating every person with dignity and respect. This value acknowledges the inherent worth of each individual, emphasizing the importance of life and the shared experiences of all residents.

✓ VERIFIED

What is the significance of St. Francis of Assisi to Stonehill Communities?

ID: 81 | Created: Nov 04, 2025 | Verified by: Christel on Jan 13, 2026
Edit
Answer:

St. Francis of Assisi is the patron saint of the Sisters of St. Francis, who founded Stonehill Communities. His teachings on compassion, love, and respect for all individuals are reflected in the community's core values and approach to care.

✓ VERIFIED

Is Stonehill Communities open to all individuals?

ID: 82 | Created: Nov 04, 2025 | Verified by: Christel on Jan 14, 2026
Edit
Answer:

Yes, Stonehill Communities warmly welcomes all people to their community. Their commitment to hospitality ensures that everyone feels included and valued, regardless of their background.

✓ VERIFIED

How does Stonehill Communities ensure fiscal responsibility?

ID: 83 | Created: Nov 04, 2025 | Verified by: Christel on Jan 21, 2026
Edit
Answer:

As a non-profit organization, Stonehill Communities ensures fiscal responsibility by managing their financial resources with integrity. They prioritize transparency and accountability in their financial practices to sustain their services and care for residents. The organization also has financial oversight by a volunteer Board of Directors and Finance Committee.

✓ VERIFIED

What is the overall philosophy of care at Stonehill Communities?

ID: 86 | Created: Nov 04, 2025 | Verified by: Christel on Jan 21, 2026
Edit
Answer:

The overall philosophy of care at Stonehill Communities is rooted in compassion, dignity, and respect for every individual. It honors personal choice and preference. We strive to create a welcoming environment with high quality service that enables residents, clients, and members to live well.

✓ VERIFIED

What is the history of Stonehill Communities?

ID: 87 | Created: Nov 04, 2025 | Verified by: Christel on Jan 13, 2026
Edit
Answer:

Stonehill Communities was founded in 1878 by the Sisters of St. Francis in Dubuque, Iowa. Initially, they operated an orphanage and home for the aging. The Stonehill Health Center opened in 1978. Throughout the years, additional services were added to expand the continuum of care for older adults and meet the evolving needs of the community.

✓ VERIFIED

What notable expansions have occurred at Stonehill in recent years?

ID: 90 | Created: Nov 04, 2025 | Verified by: Christel on Jan 14, 2026
Edit
Answer:

Notable expansions include the addition of a 14-apartment household for Assisted Living Memory Care and the new Administrative/Outreach building in 2021, the addition of home care services in 2023, and the acquisition of Windsor Park Apartments in 2024. These expansions enhance Stonehill's ability to serve a wider range of residents and community members.

✓ VERIFIED

What is the role of the Benevolent Foundation?

ID: 92 | Created: Nov 04, 2025 | Verified by: Christel on Jan 13, 2026
Edit
Answer:

The Stonehill Benevolent Foundation was created in 1989 to assist with fundraising and philanthropy efforts on behalf of Stonehill. It plays a crucial role in supporting the community's mission and enhancing the services offered to residents and community members. It helps provide benevolent care of residents who have limited financial resources.

✓ VERIFIED

When did Stonehill Communities Health Center open?

ID: 98 | Created: Nov 04, 2025 | Verified by: Christel on Jan 13, 2026
Edit
Answer:

The Stonehill Communities Health Center opened in 1978, providing a 214-bed licensed skilled-nursing facility. This center has been a cornerstone of care for the community since its inception.

✓ VERIFIED

Who were the founders of Stonehill Communities?

ID: 100 | Created: Nov 04, 2025 | Verified by: Christel on Jan 14, 2026
Edit
Answer:

Stonehill Communities was founded by the Sisters of St. Francis, who were dedicated to serving the community's elderly and at-risk populations. Their legacy continues to influence the mission and values of Stonehill today.

✓ VERIFIED

What kind of culture does Stonehill Communities promote?

ID: 114 | Created: Nov 04, 2025 | Verified by: Christel on Jan 14, 2026
Edit
Answer:

Stonehill Communities promotes a welcoming culture of exceptional service, compassion, and respect for all individuals. This culture is foundational to the experience of residents and is reinforced by the leadership team.

✓ VERIFIED

How do I reach the Clinical Liaison at Stonehill Communities?

ID: 137 | Created: Nov 04, 2025 | Verified by: Christel on Jan 13, 2026
Edit
Answer:

You can reach the Clinical Liaison, Michelle Dura, by calling 563-690-9655. Alternatively, you can email her at mdura@stonehilldbq.com for any specific questions regarding admissions.

✓ VERIFIED

What is the Stonehill Benevolent Foundation?

ID: 143 | Created: Nov 04, 2025 | Verified by: Christel on Jan 13, 2026
Edit
Answer:

The Stonehill Benevolent Foundation is a nonprofit organization established to ensure that no resident of Stonehill Communities is turned away due to financial constraints. Since 1989, it has been dedicated to providing financial assistance for residents requiring benevolent care.

✓ VERIFIED

When was the Stonehill Benevolent Foundation established?

ID: 147 | Created: Nov 04, 2025 | Verified by: Christel on Jan 14, 2026
Edit
Answer:

The Stonehill Benevolent Foundation was established in 1989.

✓ VERIFIED

How can I contact the Stonehill Benevolent Foundation?

ID: 149 | Created: Nov 04, 2025 | Verified by: Christel on Jan 13, 2026
Edit
Answer:

You can contact the Stonehill Benevolent Foundation by calling 563.690.9660 or by emailing tconnolly@stonehilldbq.com.

✓ VERIFIED

Where is the Caregiver Resource Center located?

ID: 163 | Created: Nov 04, 2025 | Verified by: Christel on Jan 13, 2026
Edit
Answer:

The Caregiver Resource Center is located in the lower level of the Administrative/Outreach building on the Stonehill campus in Dubuque near the Wellness Center and Outpatient Therapy.

✓ VERIFIED

What inspired the creation of the Caregiver Resource Center?

ID: 169 | Created: Nov 04, 2025 | Verified by: Christel on Jan 13, 2026
Edit
Answer:

The center was inspired by Jim Theisen, who envisioned a supportive place for caregivers. His generous donation established a challenge grant to create an endowment for the center's sustainability.

✓ VERIFIED

Is there a fee to access resources at the Caregiver Resource Center?

ID: 172 | Created: Nov 04, 2025 | Verified by: Christel on Jan 14, 2026
Edit
Answer:

Most resources at the Caregiver Resource Center are available at no cost to caregivers. This is part of the center's mission to provide support without financial burden.

✓ VERIFIED

What is the community atmosphere like at Stonehill?

ID: 177 | Created: Nov 04, 2025 | Verified by: Christel on Jan 14, 2026
Edit
Answer:

The atmosphere at Stonehill is friendly and welcoming, fostering a sense of community among residents. Staff members are dedicated to creating a supportive environment where residents can thrive and build meaningful connections.

✓ VERIFIED

Is transportation available for residents to attend appointments or activities?

ID: 195 | Created: Nov 04, 2025 | Verified by: Christel on Jan 14, 2026
Edit
Answer:

Yes, transportation is provided for residents to medical appointments and organized activities. This ensures that residents can maintain their independence and participate fully in community life.

✓ VERIFIED

What is the target resident demographic for Assisted Living Memory Care?

ID: 201 | Created: Nov 04, 2025 | Verified by: Christel on Jan 14, 2026
Edit
Answer:

Assisted Living Memory Care is designed for older adults in the early to mid-stages of dementia or Alzheimer's. The program focuses on promoting independence while ensuring safety.

✓ VERIFIED

Who can I contact for more information about assisted living, independent living, or assisted living memory care at Assisi Village?

ID: 202 | Created: Nov 04, 2025 | Verified by: Christel on Jan 14, 2026
Edit
Answer:

For admissions information, you can contact program manager Rachel Finn, at 563.583.8234 or you can submit an information request online.

✓ VERIFIED

What transportation options are available for independent and assisted living residents at Assisi Village?

ID: 210 | Created: Nov 04, 2025 | Verified by: Christel on Jan 14, 2026
Edit
Answer:

Assisi Village provides complimentary transportation to medical appointments and organized activities. Residents are also welcome to have their own vehicle that can be parked at Assisi Village.

✓ VERIFIED

What do residents say about their experience at Assisi Village?

ID: 215 | Created: Nov 04, 2025 | Verified by: Christel on Jan 14, 2026
Edit
Answer:

Residents frequently express positive sentiments about their experiences, highlighting the friendly staff, supportive community, and enjoyable activities. Many feel that they have found a second family and appreciate the peaceful setting of the village.

✓ VERIFIED

How can I enroll in the GUIDE program?

ID: 221 | Created: Nov 04, 2025 | Verified by: Christel on Jan 14, 2026
Edit
Answer:

Enrollment in the GUIDE program begins with verification of eligibility and an assessment by the GUIDE Care Navigator. You can schedule an appointment by calling 563.690.9649 or by submitting an online request.

✓ VERIFIED

What makes the GUIDE program unique?

ID: 229 | Created: Nov 04, 2025 | Verified by: Christel on Jan 14, 2026
Edit
Answer:

The GUIDE program is an innovative CMS value-based care model focused on dementia. The program is designed to improve dementia care and support caregivers while they are living at home. Stonehill is one of only 3 providers in Iowa to offer the program.

✓ VERIFIED

In which areas are home care services available?

ID: 238 | Created: Nov 04, 2025 | Verified by: Christel on Jan 14, 2026
Edit
Answer:

Home care services provided by Stonehill At Home are available in Dubuque, Iowa, and surrounding areas within Iowa. Call 563.690.9765 for specific questions about your location or needs. For home care services in Illinois, Stonehill partners with 24-Hour Care.

✓ VERIFIED

Does Stonehill At Home provide transportation services?

ID: 244 | Created: Nov 04, 2025 | Verified by: Christel on Jan 14, 2026
Edit
Answer:

Yes, transportation services are part of the home care offerings. Caregivers can accompany residents to appointments, ensuring they have safe and reliable transport when needed.

✓ VERIFIED

What is the focus of Stonehill At Home's services?

ID: 245 | Created: Nov 04, 2025 | Verified by: Christel on Jan 14, 2026
Edit
Answer:

The focus of Stonehill At Home's services is to support older adults in aging in place, allowing them to enjoy the comfort of their own homes while receiving necessary assistance.

✓ VERIFIED

What is the atmosphere like at Assisi Village?

ID: 249 | Created: Nov 04, 2025 | Verified by: Christel on Jan 14, 2026
Edit
Answer:

Assisi Village is described as a warm and welcoming community where residents quickly feel at home. Many residents appreciate the caring relationships they build with one another and the Assisi Village staff, which contribute to their overall happiness and sense of belonging.

✓ VERIFIED

What types of living arrangements are available at Assisi Village?

ID: 250 | Created: Nov 04, 2025 | Verified by: Christel on Jan 14, 2026
Edit
Answer:

Assisi Village offers 26 independent living apartments, five independent living villas, 34 assisted living apartments, and a 14-suite assisted living memory care household.

✓ VERIFIED

How do residents feel about living at Assisi Village?

ID: 259 | Created: Nov 04, 2025 | Verified by: Christel on Jan 14, 2026
Edit
Answer:

Residents express a strong sense of community and happiness at Assisi Village, often highlighting the friendships they form and the care they receive from fellow residents and staff. Many feel blessed to be part of such a nurturing environment.

✓ VERIFIED

What is Assisi Village?

ID: 264 | Created: Nov 04, 2025 | Verified by: Christel on Jan 14, 2026
Edit
Answer:

Assisi Village is an Independent and Assisted Living community on the Stonehill Communities campus that offers various levels of care, including Independent Living, Assisted Living, and Assisted Living Memory Care. It is designed to provide a supportive, community environment for seniors.

✓ VERIFIED

How can I learn more about living at Assisi Village?

ID: 273 | Created: Nov 04, 2025 | Verified by: Christel on Jan 14, 2026
Edit
Answer:

To learn more about living at Assisi Village, prospective residents and their families can request additional information or a tour through the website, or call 563.583.8234.

✓ VERIFIED

What activities are offered to residents at Assisi Village?

ID: 276 | Created: Nov 04, 2025 | Verified by: Christel on Jan 14, 2026
Edit
Answer:

Assisi Village offers a variety of activities designed to engage residents socially, physically, and mentally. This includes arts and crafts, fitness classes, entertainment, prayer groups, and outings. New activities are added based on resident interests and requests.

✓ VERIFIED

What is the location of Assisi Village?

ID: 277 | Created: Nov 04, 2025 | Verified by: Christel on Jan 14, 2026
Edit
Answer:

Assisi Village is located at 1001 Assisi Drive on the Stonehill Communities campus in Dubuque, Iowa.

✓ VERIFIED

Who is eligible to join the Living Well Together program?

ID: 285 | Created: Nov 04, 2025 | Verified by: Christel on Jan 14, 2026
Edit
Answer:

The Living Well Together program is designed for social, active adults aged 55 and older who are living at home. It provides them with an opportunity to engage in community activities without the need to relocate.

✓ VERIFIED

What types of social events are available to Living Well Together program members?

ID: 287 | Created: Nov 04, 2025 | Verified by: Christel on Jan 14, 2026
Edit
Answer:

Members can participate in various social events, including weekly bingo, happy hour, live music performances, and educational presentations. There are also community outings, meals, and fitness opportunities.

✓ VERIFIED

What is the primary goal of the Living Well Together program?

ID: 293 | Created: Nov 04, 2025 | Verified by: Christel on Jan 14, 2026
Edit
Answer:

The primary goal of the Living Well Together program is to provide older adults with a vibrant community experience, promoting social interaction, wellness, and engagement while they continue to live independently at home.

✓ VERIFIED

Is transportation available for residents?

ID: 299 | Created: Nov 04, 2025 | Verified by: Christel on Jan 14, 2026
Edit
Answer:

Yes, Stonehill provides transportation services for residents to appointments and outings. This ensures that residents can maintain their independence and participate in community activities.

✓ VERIFIED

What is the living environment like at the Stonehill Health Center?

ID: 303 | Created: Nov 04, 2025 | Verified by: Christel on Jan 21, 2026
Edit
Answer:

Stonehill provides a homelike environment with private and couples rooms where residents can personalize their space with furniture and decorations. Resident rooms are organized into households with common dining areas. This approach helps create a comfortable and welcoming atmosphere, encourage connection between residents, and facilitate resident care.

✓ VERIFIED

What is the role of families in the care process at Stonehill?

ID: 307 | Created: Nov 04, 2025 | Verified by: Christel on Jan 21, 2026
Edit
Answer:

Families are considered integral team members in the care process at Stonehill. The staff collaborates with family members to ensure that care plans align with the wishes and goals of residents.

✓ VERIFIED

What is the Memory Care unit like at Stonehill?

ID: 309 | Created: Nov 04, 2025 | Verified by: Christel on Jan 14, 2026
Edit
Answer:

The Memory Care unit at Stonehill features a household model with 16 private suites. The household includes a large living room with television, fireplace, and large windows; a kitchen and dining area; and a secure outdoor patio.

✓ VERIFIED

Who can I contact for more information about Memory Care?

ID: 316 | Created: Nov 04, 2025 | Verified by: Christel on Jan 14, 2026
Edit
Answer:

For more information or to schedule a tour, you can contact Michelle Dura at 563.690.9655. She can provide details regarding admissions and answer any questions you may have.

✓ VERIFIED

Is the Memory Care unit secure?

ID: 322 | Created: Nov 04, 2025 | Verified by: Christel on Jan 14, 2026
Edit
Answer:

Yes, the Memory Care unit is a secure household with a private outdoor patio.

✓ VERIFIED

What are the qualifications of the therapy team at Stonehill?

ID: 332 | Created: Nov 04, 2025 | Verified by: Christel on Jan 14, 2026
Edit
Answer:

The therapy team at Stonehill consists of licensed physical, occupational, and speech therapists. This team is dedicated to providing personalized, professional therapy services based on individual needs.

✓ VERIFIED

How can I reserve a room for skilled nursing and short-term rehab?

ID: 341 | Created: Nov 04, 2025 | Verified by: Christel on Jan 21, 2026
Edit
Answer:

To reserve a room for skilled nursing and short-term rehab, you can call our Admissions Specialist at 563.690.9655. They will assist you with the reservation process and answer any questions you may have.

✓ VERIFIED

What should I do if I need transportation to the facility for post-acute care?

ID: 352 | Created: Nov 04, 2025 | Verified by: Christel on Jan 21, 2026
Edit
Answer:

If you need transportation to the facility for post-acute care, it is recommended to arrange this prior to your arrival. You may also contact Stonehill for assistance and recommendations regarding transportation options.

✓ VERIFIED

What is Windsor Park?

ID: 353 | Created: Nov 04, 2025 | Verified by: Christel on Jan 14, 2026
Edit
Answer:

Windsor Park is an affordable senior living apartment building that features 79 apartments with unique floor plans and varying monthly rent levels. It is located on the Stonehill campus, providing residents with a secure and friendly community atmosphere.

✓ VERIFIED

Where is Windsor Park located?

ID: 354 | Created: Nov 04, 2025 | Verified by: Christel on Jan 14, 2026
Edit
Answer:

Windsor Park is located at 801 Davis Street, at the corner of Windsor Avenue and Davis Street on the Stonehill campus.

✓ VERIFIED

What is the history of Windsor Park?

ID: 357 | Created: Nov 04, 2025 | Verified by: Christel on Jan 14, 2026
Edit
Answer:

Windsor Park was originally constructed as Xavier Hospital by the Sisters of St. Francis in 1947 and operated until 1982. It transitioned to a senior living apartment building in 1989. Stonehill purchased Windsor Park in 2024.

✓ VERIFIED

Is there public transportation available near Windsor Park?

ID: 360 | Created: Nov 04, 2025 | Verified by: Christel on Jan 14, 2026
Edit
Answer:

Yes, there is a city bus stop located on the property of Windsor Park, making it convenient for residents to access public transportation.

✓ VERIFIED

How can potential residents tour Windsor Park?

ID: 363 | Created: Nov 04, 2025 | Verified by: Christel on Jan 14, 2026
Edit
Answer:

Interested individuals can schedule a tour or inquire about apartment information by contacting the Windsor Park office at 563.582.0646. This allows them to explore the community and see available options.

✓ VERIFIED

What type of housing does Windsor Park offer?

ID: 365 | Created: Nov 04, 2025 | Verified by: Christel on Jan 14, 2026
Edit
Answer:

Windsor Park offers efficiency, 1-bedroom, and 2-bedroom apartments for individuals 55+, catering to various resident needs and preferences. Each apartment has its own unique floor plan.

✓ VERIFIED

What type of community atmosphere does Windsor Park provide?

ID: 367 | Created: Nov 04, 2025 | Verified by: Christel on Jan 14, 2026
Edit
Answer:

Windsor Park is designed to foster a friendly community where residents can enjoy social interactions and support from one another. The secure and quiet atmosphere enhances the overall living experience.

✓ VERIFIED

What are the addresses of the different facilities within Stonehill Communities?

ID: 369 | Created: Nov 04, 2025 | Verified by: Christel on Jan 14, 2026
Edit
Answer:

Stonehill Communities includes several facilities: Assisi Village at 1001 Assisi Dr., Dubuque, IA 52001; the Health Center, Wellness Center, Caregiver Resource Center, and Outpatient Therapy Clinic at 3485 Windsor Ave, Dubuque, IA 52001; and Windsor Park at 801 Davis St., Dubuque, IA 52001. Each location offers unique services and accommodations.

✓ VERIFIED

What is the contact number for Stonehill Communities?

ID: 370 | Created: Nov 04, 2025 | Verified by: Christel on Jan 14, 2026
Edit
Answer:

The contact number for Stonehill Communities is 563.557.7180. This number can be used for inquiries and to schedule visits.

✓ VERIFIED

How can I contact Assisi Village?

ID: 371 | Created: Nov 04, 2025 | Verified by: Christel on Jan 14, 2026
Edit
Answer:

Assisi Village can be contacted at 563.583.8234. This is the direct line for any questions regarding their facilities and services.

✓ VERIFIED

What is the phone number for Windsor Park?

ID: 372 | Created: Nov 04, 2025 | Verified by: Christel on Jan 14, 2026
Edit
Answer:

Windsor Park can be reached at 563.582.0646. This number is available for inquiries about their apartments and community activities.

✓ VERIFIED

What makes Stonehill Communities a good choice for retirement living?

ID: 381 | Created: Nov 04, 2025 | Verified by: Christel on Jan 21, 2026
Edit
Answer:

Stonehill Communities offers a variety of living arrangements, personalized care services, and a vibrant community atmosphere. It is a locally-run non-profit organization that has been trusted by many area families for generations. We are a preferred partner with both Dubuque hospitals. Stonehill's comprehensive continuum of care means that as health needs change, we are ready to provide the care and support you need with a smooth transition.

✓ VERIFIED

Is the Wellness Center open to the public?

ID: 402 | Created: Nov 04, 2025 | Verified by: Christel on Jan 14, 2026
Edit
Answer:

Yes, the Wellness Center is open to the community at large with a variety of membership options.

✓ VERIFIED

Where is the Stonehill Wellness Center located?

ID: 418 | Created: Nov 04, 2025 | Verified by: Christel on Jan 14, 2026
Edit
Answer:

The Stonehill Wellness Center is located at 3485 Windsor Ave., Dubuque, IA 52001 on the Stonehill Communities campus.

✓ VERIFIED

What is the age requirement for the senior membership discounts at the Wellness Center?

ID: 436 | Created: Nov 04, 2025 | Verified by: Christel on Jan 14, 2026
Edit
Answer:

The senior membership discounts apply to individuals aged 55 and over. Both the Basic and All-Inclusive memberships offer reduced rates for this age group.

✓ VERIFIED

How can I contact the wellness center for more information?

ID: 446 | Created: Nov 04, 2025 | Verified by: Christel on Jan 14, 2026
Edit
Answer:

You can contact the Wellness Center by calling 563.690.9640 or emailing wellness@stonehilldbq.com.

✓ VERIFIED

Are there activities available for caregivers?

ID: 447 | Created: Nov 04, 2025 | Verified by: Christel on Jan 14, 2026
Edit
Answer:

Yes, the Caregiver Resource Center offers a variety of activities for caregivers including support groups, educational sessions, self-care opportunities, and social events.

✓ VERIFIED

Is Stonehill owned by the Sisters of St. Francis?

ID: 470 | Created: Feb 14, 2026 | Verified by: cody on Feb 14, 2026
Edit
Answer:

Stonehill *was* founded by the Sisters of St. Francis, but is no longer owned by the Sisters of St. Francis. It is an independent non-profit organization. Sisters of St. Francis continue to provide guidance through membership on the Board of Directors.

✓ VERIFIED

How can I schedule a tour/visit?

ID: 474 | Created: Feb 14, 2026 | Verified by: cody on Feb 14, 2026
Edit
Answer:

We’re happy to show you our campus! To schedule a tour of the Health Center for long-term care, memory care, or post-acute rehabilitation, contact our Admissions Specialist at 563.690.9655. For a tour of Assisi Village Independent and Assisted Living or Assisted Living Memory Care, call 563.583.8234. For a tour of Windsor Park call 563.582.0646.

✓ VERIFIED

How did Stonehill get its name? Where does the "Stonehill" name come from?

ID: 476 | Created: Feb 17, 2026 | Verified by: cody on Feb 17, 2026
Edit
Answer:

The meaning behind the name Stonehill is unknown, but we were named by the Sisters of St. Francis when they founded and opened the Health Center in 1978.

Engagement & Volunteers

14 questions
✓ VERIFIED

How can individuals contribute to Stonehill Communities?

ID: 62 | Created: Nov 04, 2025 | Verified by: Christel on Jan 13, 2026
Edit
Answer:

Individuals can contribute to Stonehill Communities by donating their time, resources, and talents. The organization values community support as integral to fulfilling its mission.

✓ VERIFIED

How can I volunteer at the Caregiver Resource Center?

ID: 161 | Created: Nov 04, 2025 | Verified by: Christel on Jan 14, 2026
Edit
Answer:

You can apply online through the Stonehill website to volunteer at the Caregiver Resource Center. Various roles are available, including office support, advocacy, and support group leadership.

✓ VERIFIED

How can I support the Caregiver Resource Center?

ID: 167 | Created: Nov 04, 2025 | Verified by: Christel on Jan 14, 2026
Edit
Answer:

Support can be offered through donations to Stonehill or the Caregiver Resource Center endowment, volunteering, or sponsoring events. Contributions help sustain the center's operations and the services it provides to caregivers.

✓ VERIFIED

What types of volunteer opportunities are available at Stonehill?

ID: 382 | Created: Nov 04, 2025 | Verified by: Christel on Jan 14, 2026
Edit
Answer:

Stonehill offers a variety of volunteer opportunities including pastoral care, health center activities, dining services, Wellness Center support, Caregiver Resource Center support, and participating in Stonehill's boards and committees. Volunteers can engage in resident activities such as musical performances, leading craft projects, assisting with outings, providing escort services for residents, pet therapy, and distributing communion; offering office support, landscaping, and other technical support; organizing events; and more. If you have an interest or skill you would like to share, please contact our Volunteer Coordinator at 563.690.9666.

✓ VERIFIED

How can I get involved as a volunteer?

ID: 383 | Created: Nov 04, 2025 | Verified by: Christel on Jan 14, 2026
Edit
Answer:

To get involved as a volunteer, you need to complete an online volunteer application or contact the Volunteer Coordinator.

✓ VERIFIED

What benefits do volunteers receive?

ID: 384 | Created: Nov 04, 2025 | Verified by: Christel on Jan 14, 2026
Edit
Answer:

Volunteers at Stonehill receive several benefits including a free lunch from the cafeteria on service days, a free basic membership to the wellness center for those volunteering 5 or more hours a month, and annual recognition events. Additional perks include networking and skill development.

✓ VERIFIED

Who can I contact for more information about volunteering?

ID: 385 | Created: Nov 04, 2025 | Verified by: Christel on Jan 14, 2026
Edit
Answer:

For more information about volunteering, you can contact Sarah Candee, the Volunteer Coordinator, at 563.690.9666. She can provide additional details on how to get involved and answer any specific questions you may have.

✓ VERIFIED

Are there specific time commitments for volunteering?

ID: 386 | Created: Nov 04, 2025 | Verified by: Christel on Jan 14, 2026
Edit
Answer:

While specific time commitments may vary depending on the role, many volunteer opportunities involve regular weekly or monthly activities. One-time or limited-time volunteers are welcome as well.

✓ VERIFIED

What types of activities can I assist with in the health center?

ID: 387 | Created: Nov 04, 2025 | Verified by: Christel on Jan 14, 2026
Edit
Answer:

In the health center, volunteers can assist with activities such as musical performances, nail care, crafts, and leading recreational games like bingo. They can offer pet therapy or companionship visits. Volunteers can also help escort residents to their internal and external appointments.

✓ VERIFIED

Can groups volunteer together at Stonehill?

ID: 388 | Created: Nov 04, 2025 | Verified by: Christel on Jan 14, 2026
Edit
Answer:

Yes, groups can volunteer together at Stonehill. Please reach out to the Volunteer Coordinator at scandee@stonehilldbq.com or 563.690.9666 to discuss your group and interest.

✓ VERIFIED

What is the process for becoming a volunteer?

ID: 390 | Created: Nov 04, 2025 | Verified by: Christel on Jan 14, 2026
Edit
Answer:

To become a volunteer, you will need to submit a volunteer application and complete required documentation. A tuberculosis test may be required.

✓ VERIFIED

Are there any age restrictions for volunteers?

ID: 391 | Created: Nov 04, 2025 | Verified by: Christel on Jan 14, 2026
Edit
Answer:

While the content does not specify age restrictions, many volunteer opportunities may be suitable for a wide range of ages, including youth and seniors. It is advisable to check with the Volunteer Coordinator for any specific requirements.

✓ VERIFIED

Can volunteers assist with dining services?

ID: 393 | Created: Nov 04, 2025 | Verified by: Christel on Jan 14, 2026
Edit
Answer:

Yes, volunteers can assist with dining services by helping residents select their meal choices, delivering meal trays, and rolling silverware. This support is essential in ensuring a pleasant dining experience for residents.

✓ VERIFIED

What types of crafts can I share with the residents?

ID: 395 | Created: Nov 04, 2025 | Verified by: Christel on Jan 14, 2026
Edit
Answer:

Volunteers are encouraged to share any crafts or hobbies they are passionate about, which may include knitting, painting, or other creative activities. These sessions not only provide entertainment but also foster creativity among the residents.

Family & Caregiver Support

7 questions
✓ VERIFIED

How does Stonehill engage with the families of residents?

ID: 71 | Created: Nov 04, 2025 | Verified by: Christel on Jan 14, 2026
Edit
Answer:

Stonehill Communities values family involvement and encourages families to participate in their loved one's care and activities. Open communication is a priority to ensure families feel connected and informed. Family caregivers are also encouraged to receive support from the Caregiver Resource Center.

✓ VERIFIED

How can individuals support the Stonehill Benevolent Foundation?

ID: 145 | Created: Nov 04, 2025 | Verified by: Christel on Jan 14, 2026
Edit
Answer:

Individuals can make donations at any time. Stonehill has two primary fundraising campaigns each year, in the spring and at the end of the year. Individuals may also participate in fundraising events such as Stonehill Trivia Night, dine-out fundraisers, and Great Give Day.

✓ VERIFIED

Is the Benevolent Foundation a nonprofit organization?

ID: 157 | Created: Nov 04, 2025 | Verified by: Christel on Jan 14, 2026
Edit
Answer:

Yes, the Stonehill Benevolent Foundation is a 501(c)3 nonprofit organization.

✓ VERIFIED

What types of support groups are offered?

ID: 164 | Created: Nov 04, 2025 | Verified by: Christel on Jan 14, 2026
Edit
Answer:

The Caregiver Resource Center offers support groups where caregivers can connect with others facing similar challenges. There are general caregiver support groups as well as specialized groups for those caring for loved ones with Lewy Body Dementia, Frontal Temporal Dementia, and Parkinson's. There is also a support group for care recipients.

✓ VERIFIED

What is the purpose of the Caregiver Resource Center?

ID: 168 | Created: Nov 04, 2025 | Verified by: Christel on Jan 14, 2026
Edit
Answer:

The purpose of the Caregiver Resource Center is to provide caregivers with essential support and resources to help them manage their caregiving responsibilities. It aims to create a supportive environment for those caring for loved ones with chronic illnesses.

✓ VERIFIED

What support is available for caregivers through the GUIDE program?

ID: 222 | Created: Nov 04, 2025 | Verified by: Christel on Jan 14, 2026
Edit
Answer:

The GUIDE program provides various forms of caregiver support, including access to a Care Navigator who offers personalized assistance and emotional support. Caregivers can also participate in the Caregiver Resource Center events, receive respite care, and have access to a 24-7 help line.

✓ VERIFIED

What kind of respite care is offered in the GUIDE program?

ID: 233 | Created: Nov 04, 2025 | Verified by: Christel on Jan 14, 2026
Edit
Answer:

The GUIDE program offers respite care to provide temporary relief for caregivers, allowing them to take time off while ensuring that individuals with dementia receive appropriate care. Up to $2,500 in respite care per year is covered under the program.

Health & Wellness

37 questions
✓ VERIFIED

What facilities are available for fitness and wellness?

ID: 3 | Created: Nov 04, 2025 | Verified by: Christel on Jan 14, 2026
Edit
Answer:

Stonehill features a modern and spacious Wellness Center that is open to the public. It includes a wide variety of strength and cardio equipment, a walking track, the HydroWorx treadmill pool, and a sauna.

✓ VERIFIED

What is advance care planning?

ID: 43 | Created: Nov 04, 2025 | Verified by: Christel on Jan 14, 2026
Edit
Answer:

Advance care planning helps residents make decisions about the care they would want to receive if they become unable to speak for themselves. This process involves discussions and documentation that guide healthcare decisions according to the resident's wishes.

✓ VERIFIED

How can residents get assistance with advance directives?

ID: 44 | Created: Nov 04, 2025 | Verified by: Christel on Jan 14, 2026
Edit
Answer:

Stonehill social workers are available to assist residents in completing an advance directive.

✓ VERIFIED

What is an Ethics Consultation?

ID: 45 | Created: Nov 04, 2025 | Verified by: Christel on Jan 14, 2026
Edit
Answer:

An Ethics Consultation is a free service provided by Stonehill when healthcare decisions become difficult and complicated or there is disagreement among family members, the resident, or the care team. It assists residents and their families in navigating challenging decisions regarding treatment options and care by providing a forum for discussion guided by Catholic healthcare ethics principles.

✓ VERIFIED

What information is provided regarding IPOST?

ID: 53 | Created: Nov 04, 2025 | Verified by: Christel on Jan 14, 2026
Edit
Answer:

Stonehill offers information and ethical guidance on completing the Iowa Physician Orders for Scope of Treatment (IPOST). This ensures that residents' treatment preferences are documented and honored.

✓ VERIFIED

How does Stonehill Communities respond to changing needs?

ID: 85 | Created: Nov 04, 2025 | Verified by: Christel on Jan 14, 2026
Edit
Answer:

Stonehill Communities responds to changing needs by continuously evaluating and adapting their health and wellness services. This proactive approach ensures that residents receive the most appropriate care and that the evolving needs of our greater community are met.

✓ VERIFIED

What educational opportunities does Stonehill provide for employees?

ID: 95 | Created: Nov 04, 2025 | Verified by: Christel on Jan 14, 2026
Edit
Answer:

Stonehill offers an on-site Certified Nursing Assistant (CNA) course for its employees, approved by the Iowa Department of Inspections, Appeals, and Licensure. This course is provided free of charge. Stonehill also offers in-services, scholarships, certification training, and tuition reimbursement to employees to encourage career growth.

✓ VERIFIED

What is the Caregiver Resource Center?

ID: 158 | Created: Nov 04, 2025 | Verified by: Christel on Jan 14, 2026
Edit
Answer:

The Caregiver Resource Center is a dedicated space for non-professional caregivers to access resources and support for themselves while caring for loved ones with chronic illnesses. It offers a variety of services including support groups, educational resources, caregiver consultations, and self-care opportunities.

✓ VERIFIED

What safety measures are in place at Stonehill?

ID: 180 | Created: Nov 04, 2025 | Verified by: Christel on Jan 14, 2026
Edit
Answer:

Stonehill prioritizes the safety and security of its residents with measures such as 24/7 staff availability, secure entrances, and emergency response systems. Regular safety drills and training ensure that staff are prepared to handle any situation.

✓ VERIFIED

Is the GUIDE Dementia Program covered by insurance?

ID: 223 | Created: Nov 04, 2025 | Verified by: Christel on Jan 14, 2026
Edit
Answer:

Yes, the services provided under the GUIDE Dementia Program are fully covered by Medicare. This makes it accessible for individuals who qualify under the program's eligibility requirements.

✓ VERIFIED

What is the Lifeline Medical Alert Service?

ID: 237 | Created: Nov 04, 2025 | Verified by: Christel on Jan 14, 2026
Edit
Answer:

The Lifeline Medical Alert Service is a system that allows residents to call for help in case of an emergency. It includes a wearable medical alert button that connects to a trained care specialist 24/7, ensuring immediate assistance when needed. Stonehill can help install and manage your Lifeline service.

✓ VERIFIED

Can Stonehill At Home assist with exercise and therapies?

ID: 246 | Created: Nov 04, 2025 | Verified by: Christel on Jan 14, 2026
Edit
Answer:

Yes, Stonehill At Home provides assistance with exercise and therapies recommended by a licensed therapist as part of their home care services. This support is crucial for maintaining physical health and mobility for older adults.

✓ VERIFIED

What are wellness checks?

ID: 248 | Created: Nov 04, 2025 | Verified by: Christel on Jan 14, 2026
Edit
Answer:

Wellness checks are part of the home care services provided by Stonehill At Home. These checks ensure that residents' health is monitored regularly and any potential issues are identified early.

✓ VERIFIED

What safety measures are in place for Assisi Village residents?

ID: 278 | Created: Nov 04, 2025 | Verified by: Christel on Jan 14, 2026
Edit
Answer:

Assisi Village prioritizes the safety of its residents through various measures, including secure access to the facility, emergency response systems, and regular safety drills. Staff members are trained to handle emergencies effectively.

✓ VERIFIED

What fitness classes are available through the Wellness Center?

ID: 291 | Created: Nov 04, 2025 | Verified by: Christel on Jan 14, 2026
Edit
Answer:

The Wellness Center offers a variety of fitness classes tailored for older adults to promote health and wellness. Classes are offered Monday through Friday. Classes are available for various levels of individual mobility and ability. Members can enjoy these classes as part of an All-Inclusive membership.

✓ VERIFIED

What types of therapies are offered at Stonehill?

ID: 297 | Created: Nov 04, 2025 | Verified by: Christel on Jan 14, 2026
Edit
Answer:

Stonehill offers onsite physical, occupational, and speech therapies to support the health and wellness of residents. These therapies are part of a comprehensive approach to personalized care.

✓ VERIFIED

How does Stonehill ensure the quality of care for residents with dementia?

ID: 311 | Created: Nov 04, 2025 | Verified by: Christel on Jan 14, 2026
Edit
Answer:

The caregivers and nursing staff at Stonehill receive training in dementia care and ongoing education to enhance their skills. This commitment ensures that residents are treated with dignity, patience, and respect.

✓ VERIFIED

What types of outpatient therapy services are offered?

ID: 323 | Created: Nov 04, 2025 | Verified by: Christel on Jan 14, 2026
Edit
Answer:

Stonehill offers a variety of outpatient therapy services, including physical therapy, occupational therapy, speech therapy, and specialized programs like LSVT BIG for Parkinson's disease. They also provide cognitive screenings for dementia-related behaviors and lymphedema management.

✓ VERIFIED

What is the purpose of the complimentary balance screening?

ID: 325 | Created: Nov 04, 2025 | Verified by: Christel on Jan 14, 2026
Edit
Answer:

The complimentary balance screening aims to help individuals understand their personal risk of falling. It is a free appointment that provides valuable information for discussion with a healthcare provider.

✓ VERIFIED

Who conducts the Cognitive Wellness Assessments?

ID: 326 | Created: Nov 04, 2025 | Verified by: Christel on Jan 14, 2026
Edit
Answer:

Cognitive Wellness Assessments are conducted by licensed speech-language pathologists. They involve a series of questions and tasks to determine if memory concerns are part of normal aging or indicative of other issues.

✓ VERIFIED

How can I schedule an appointment for outpatient therapy or screenings?

ID: 327 | Created: Nov 04, 2025 | Verified by: Christel on Jan 14, 2026
Edit
Answer:

To schedule an appointment for outpatient therapy services or a complimentary balance screening, you can contact the Outpatient Therapy Clinic at 563.690.9637. They will assist you in setting up your appointment.

✓ VERIFIED

Is there a therapy pool available for outpatient therapy?

ID: 331 | Created: Nov 04, 2025 | Verified by: Christel on Jan 14, 2026
Edit
Answer:

Yes, Stonehill offers physical therapy in their HydroWorx® therapy pool, which provides a unique environment for rehabilitation. The therapy pool is designed to enhance recovery through aquatic therapy techniques.

✓ VERIFIED

What is the Hydroworx® pool?

ID: 338 | Created: Nov 04, 2025 | Verified by: Christel on Jan 14, 2026
Edit
Answer:

The Hydroworx® pool in the Stonehill Wellness Center is a pool with an underwater treadmill that can be raised and lowered for ease of entry. The pool is utilized for physical therapy and personal fitness. It provides a unique environment that allows individuals to perform exercises with reduced gravity, which can enhance recovery and rehabilitation.

✓ VERIFIED

What is the goal of the post-acute care program at Stonehill?

ID: 346 | Created: Nov 04, 2025 | Verified by: Christel on Jan 14, 2026
Edit
Answer:

The goal of the post-acute care program at Stonehill is to help individuals regain or maintain an optimal level of independence and return home safely after a hospital stay, injury, or illness.

✓ VERIFIED

Are there any health services available at Windsor Park?

ID: 358 | Created: Nov 04, 2025 | Verified by: Christel on Jan 14, 2026
Edit
Answer:

Yes, Windsor Park offers on-site Stonehill outpatient therapy services and a fitness room.

✓ VERIFIED

Is there maintenance staff available at Windsor Park?

ID: 366 | Created: Nov 04, 2025 | Verified by: Christel on Jan 14, 2026
Edit
Answer:

Yes, Windsor Park has Stonehill maintenance staff to addresses any issues residents may encounter in their apartments or common areas.

✓ VERIFIED

What services does the Stonehill Wellness Center offer?

ID: 397 | Created: Nov 04, 2025 | Verified by: Christel on Jan 14, 2026
Edit
Answer:

The Stonehill Wellness Center offers personal training and health coaching services in addition to the group fitness classes and exercise equipment.

✓ VERIFIED

What are the hours of operation for the Wellness Center?

ID: 400 | Created: Nov 04, 2025 | Verified by: Christel on Jan 14, 2026
Edit
Answer:

The Wellness Center is open seven days a week from 5:00 am to 10:00 pm. However, the pool and sauna are only available during staffed hours, which vary throughout the week.

✓ VERIFIED

How can I schedule an appointment for the HydroWorx pool?

ID: 401 | Created: Nov 04, 2025 | Verified by: Christel on Jan 14, 2026
Edit
Answer:

To set up a pool orientation or appointment for the HydroWorx pool, Wellness Center members can call the Wellness Center directly at 563.690.9640. The staff will assist you with scheduling and provide any necessary information.

✓ VERIFIED

What types of fitness classes are offered at the Wellness Center?

ID: 403 | Created: Nov 04, 2025 | Verified by: Christel on Jan 14, 2026
Edit
Answer:

The Wellness Center offers group fitness classes that cater to all abilities, ensuring that everyone can participate and benefit from fitness activities. These classes include strength training, cardio workouts, yoga, Zumba, and more.

✓ VERIFIED

Can I access exercise options at home?

ID: 405 | Created: Nov 04, 2025 | Verified by: Christel on Jan 14, 2026
Edit
Answer:

Yes, the Wellness Center offers options for exercise at home through their Wellness Center YouTube Channel. This allows individuals to engage in fitness activities conveniently from their own homes.

✓ VERIFIED

What is health coaching?

ID: 410 | Created: Nov 04, 2025 | Verified by: Christel on Jan 14, 2026
Edit
Answer:

Health coaching is a service that helps individuals set and achieve their personal health and wellness goals. It focuses on various aspects of wellness, including fitness, flexibility, nutrition, sleep, and stress management.

✓ VERIFIED

Who provides health coaching at Stonehill?

ID: 411 | Created: Nov 04, 2025 | Verified by: Christel on Jan 14, 2026
Edit
Answer:

Health coaching at Stonehill is provided by Mallory Kaiser, who is an ACE Certified Health Coach. She is available for consultations and can be contacted for more information on health coaching services.

✓ VERIFIED

How long are health coaching sessions?

ID: 413 | Created: Nov 04, 2025 | Verified by: Christel on Jan 14, 2026
Edit
Answer:

Each health coaching session lasts up to 1 hour. The frequency of sessions is recommended to be weekly for at least one month to achieve the best results.

✓ VERIFIED

Can health coaching sessions be conducted virtually?

ID: 414 | Created: Nov 04, 2025 | Verified by: Christel on Jan 14, 2026
Edit
Answer:

Yes, health coaching sessions can be conducted in-person, through video chat, or by email. This flexibility allows participants to choose the format that best suits their needs.

✓ VERIFIED

What is personal training at Stonehill?

ID: 440 | Created: Nov 04, 2025 | Verified by: Christel on Jan 14, 2026
Edit
Answer:

Personal training at Stonehill involves personalized sessions designed to help individuals begin exercising, train for events, or achieve specific health and fitness goals. Each session lasts for 45 minutes and is tailored to meet individual needs.

✓ VERIFIED

Can I combine personal training with health coaching?

ID: 442 | Created: Nov 04, 2025 | Verified by: Christel on Jan 14, 2026
Edit
Answer:

Yes, you can pair personal training with health coaching. This combination not only enhances your wellness journey but also offers a discount on services. For more details, you call the Wellness Center at 563.690.9640.

Independent & Assisted Living

2 questions
✓ VERIFIED

What options are available for independent and assisted living?

ID: 6 | Created: Nov 04, 2025 | Verified by: Christel on Jan 14, 2026
Edit
Answer:

Stonehill offers multiple styles of apartments for independent and assisted living including 1-bedroom and 2-bedroom layouts. Independent Living villas are also available. Meal plans and caregiver services are available based on residents' needs and preferences.

✓ VERIFIED

Is there parking available for residents and visitors?

ID: 217 | Created: Nov 04, 2025 | Verified by: Christel on Jan 14, 2026
Edit
Answer:

Yes, Assisi Village offers free parking for residents. Residents in Independent Living Villas have garages.

Lifestyle & Activities

33 questions
✓ VERIFIED

What types of activities are offered at Stonehill?

ID: 14 | Created: Nov 04, 2025 | Verified by: Christel on Jan 14, 2026
Edit
Answer:

Stonehill offers a wide range of activities that promote engagement and socialization among residents. These may include exercise classes, social events, celebrations, hobbies and crafts, Mass and spiritual activities, and educational activities, and outings designed to enhance quality of life. View the monthly calendar of activities for the Health Center or Assisi Village to learn more.

✓ VERIFIED

What dining options are available at the Stonehill Health Center?

ID: 19 | Created: Nov 04, 2025 | Verified by: Christel on Jan 14, 2026
Edit
Answer:

Stonehill offers a variety of menu options for Health Center residents that cater to different dietary needs and preferences. Residents can enjoy nutritious meals prepared by our cooks in a household dining setting or in the comfort of their own room.

✓ VERIFIED

Can Stonehill accommodate special dietary needs?

ID: 27 | Created: Nov 04, 2025 | Verified by: Christel on Jan 14, 2026
Edit
Answer:

Yes, Stonehill's dining services can accommodate various dietary needs, including allergies and specific nutritional requirements. The culinary team works closely with residents to ensure their dietary preferences are met.

✓ VERIFIED

Are services available for residents of all faiths?

ID: 116 | Created: Nov 04, 2025 | Verified by: Christel on Jan 14, 2026
Edit
Answer:

Yes, Stonehill Communities welcomes people of all faiths and provides both Catholic and ecumenical services.

✓ VERIFIED

When are Catholic Mass services held at the Health Center?

ID: 117 | Created: Nov 04, 2025 | Verified by: Christel on Jan 14, 2026
Edit
Answer:

Catholic Mass at the Health Center is held from Sunday to Thursday at 10:30 am.

✓ VERIFIED

When are Catholic Mass services at Assisi Village?

ID: 118 | Created: Nov 04, 2025 | Verified by: Christel on Jan 14, 2026
Edit
Answer:

Catholic Mass at Assisi Village is held Sunday through Friday at 9:30am.

✓ VERIFIED

Who provides spiritual care services at Stonehill Communities?

ID: 120 | Created: Nov 04, 2025 | Verified by: Christel on Jan 14, 2026
Edit
Answer:

Father Gabriel Mensah supports the spiritual care of residents and families at Stonehill Communities by offering regular Mass, Reconciliation, and Anointing of the Sick. Stonehill's Pastoral Care Committee provide additional spiritual programming.

✓ VERIFIED

Can residents request specific spiritual care services?

ID: 121 | Created: Nov 04, 2025 | Verified by: Christel on Jan 14, 2026
Edit
Answer:

Yes, residents and their families can request specific spiritual care services, including prayer requests, Mass intentions, and Anointing of the Sick. The Pastoral Care Committee is available to assist with these requests.

✓ VERIFIED

Are there volunteer opportunities available in spiritual care?

ID: 125 | Created: Nov 04, 2025 | Verified by: Christel on Jan 14, 2026
Edit
Answer:

Yes, there are several volunteer opportunities available, including roles as Eucharistic Ministers, music ministry participants, and those who facilitate prayer and Bible study groups. Interested individuals can inquire through the Volunteer Coordinator.

✓ VERIFIED

What is the role of Father Gabriel at Stonehill Communities?

ID: 129 | Created: Nov 04, 2025 | Verified by: Christel on Jan 14, 2026
Edit
Answer:

Father Gabriel Mensah plays a crucial role in the spiritual life of Stonehill Communities by conducting regular Mass services, providing spiritual counseling, and facilitating sacraments like Reconciliation and Anointing of the Sick.

✓ VERIFIED

Does Stonehill allow pets for residents?

ID: 182 | Created: Nov 04, 2025 | Verified by: Christel on Jan 14, 2026
Edit
Answer:

Only independent living residents living in the villas may be allowed small pets at the discretion of the program manager.

✓ VERIFIED

Are transportation services provided for residents at Stonehill?

ID: 186 | Created: Nov 04, 2025 | Verified by: Christel on Jan 14, 2026
Edit
Answer:

Yes, Stonehill offers transportation services to help residents attend appointments and outings.

✓ VERIFIED

Can residents suggest activities they would like to see offered?

ID: 199 | Created: Nov 04, 2025 | Verified by: Christel on Jan 14, 2026
Edit
Answer:

Yes, residents are encouraged to share their suggestions for activities they would like to see on the calendar. The staff values resident input and strives to include activities that cater to their interests.

✓ VERIFIED

Are special meals provided for holidays at Assisi Village?

ID: 200 | Created: Nov 04, 2025 | Verified by: Christel on Jan 14, 2026
Edit
Answer:

Yes, holiday dinners at Assisi Village are special events with menus rich in tradition and unique offerings for various holidays. Residents can look forward to themed meals and celebrations throughout the year.

✓ VERIFIED

What activities are offered at Assisi Village?

ID: 206 | Created: Nov 04, 2025 | Verified by: Christel Tatro on Jan 20, 2026
Edit
Answer:

Assisi Village offers a diverse range of activities including daily mass, exercise classes, musical performances, educational speakers, hobbies and crafts, and outings to local restaurants and events. Residents are encouraged to provide input on the types of activities they would like.

✓ VERIFIED

How does the GUIDE program help improve the quality of life for individuals with dementia?

ID: 224 | Created: Nov 04, 2025 | Verified by: Christel on Jan 14, 2026
Edit
Answer:

The GUIDE program aims to enhance the quality of life for individuals with dementia by providing coordinated care that reduces fragmentation and ensures comprehensive support. This approach helps individuals remain in their homes longer and improves their overall health outcomes.

✓ VERIFIED

What is the role of the GUIDE Care Navigator?

ID: 225 | Created: Nov 04, 2025 | Verified by: Christel on Jan 14, 2026
Edit
Answer:

The GUIDE Care Navigator is the primary point of contact for individuals and their caregivers enrolled in the program. This role includes providing personalized care coordination and support throughout the different stages of dementia.

✓ VERIFIED

What is the goal of the GUIDE program?

ID: 227 | Created: Nov 04, 2025 | Verified by: Christel Tatro on Jan 20, 2026
Edit
Answer:

The primary goal of the GUIDE program is to enhance the dementia care experience for both individuals with dementia and their caregivers. By improving care coordination and providing essential support services, the program seeks to delay or prevent the need for nursing home care.

✓ VERIFIED

What is included in the comprehensive assessment of the GUIDE program?

ID: 230 | Created: Nov 04, 2025 | Verified by: Christel Tatro on Jan 20, 2026
Edit
Answer:

The comprehensive assessment in the GUIDE program includes a thorough evaluation of the individual's health, care needs, and support systems. This assessment helps in creating a personalized care plan that addresses specific challenges faced by individuals with dementia.

✓ VERIFIED

What amenities are available to residents at Assisi Village?

ID: 252 | Created: Nov 04, 2025 | Verified by: Christel Tatro on Jan 20, 2026
Edit
Answer:

Residents enjoy a variety of amenities including restaurant-style dining, Wellness Center membership, social and cultural programs, community gardens, emergency response systems, and priority access to higher levels of care. The community also features a Chapel, salon, library, and exercise room.

✓ VERIFIED

Are there opportunities for gardening at Assisi Village?

ID: 260 | Created: Nov 04, 2025 | Verified by: Christel on Jan 14, 2026
Edit
Answer:

Yes, residents can enjoy raised vegetable and flower gardens located in the Assisi Village backyard. Independent Living residents in the villas often have potted plants on their front or back porches. Assisted Living Memory Care residents can help care for plants in their private outdoor patio.

✓ VERIFIED

What activities are included in the Living Well Together membership?

ID: 280 | Created: Nov 04, 2025 | Verified by: Christel Tatro on Jan 20, 2026
Edit
Answer:

Membership includes a range of activities such as weekly bingo, live music, educational presentations, daily Catholic Mass, book and card clubs, and outings for dinner or community events. Members can also enjoy meals in the Assisi Village Dining Room.

✓ VERIFIED

How many meals are included with the membership?

ID: 282 | Created: Nov 04, 2025 | Verified by: Christel Tatro on Jan 20, 2026
Edit
Answer:

The membership includes five meals per month, which can be used for lunch or supper in the Assisi Village Dining Room.

✓ VERIFIED

Can Living Well Together members participate in book and card clubs?

ID: 289 | Created: Nov 04, 2025 | Verified by: Christel Tatro on Jan 20, 2026
Edit
Answer:

Yes, membership includes access to various clubs, including book and card clubs, which are great opportunities for socialization and engagement with peers.

✓ VERIFIED

What types of activities does Stonehill offer at the Health Center?

ID: 305 | Created: Nov 04, 2025 | Verified by: Christel Tatro on Jan 20, 2026
Edit
Answer:

Stonehill's Activities Team organizes a robust monthly calendar of activities for residents including games, music entertainment, crafts, educational presentations, dine-ins, community outings, movies, cooking, spiritual activities, exercise, and more! View the monthly activities calendars for details.

✓ VERIFIED

What amenities are available in the Memory Care unit?

ID: 313 | Created: Nov 04, 2025 | Verified by: Christel Tatro on Jan 20, 2026
Edit
Answer:

The Memory Care unit includes private suites and access to a secure outdoor courtyard. The household has a Tovertafel, interactive projected activity table, living room with fireplace and television, and a kitchen and dining area. Additionally, residents can participate in various activity programs that promote engagement and social interaction.

✓ VERIFIED

What wellness programs are included in the post-acute care services?

ID: 344 | Created: Nov 04, 2025 | Verified by: Christel Tatro on Jan 20, 2026
Edit
Answer:

In addition to therapy services during their stay, residents receive a complimentary 3-month membership to the Stonehill Wellness Center upon discharge. Our team can also provide home care and outpatient therapy as residents continue their recovery.

✓ VERIFIED

What amenities are included at Windsor Park?

ID: 355 | Created: Nov 04, 2025 | Verified by: Christel Tatro on Jan 20, 2026
Edit
Answer:

Windsor Park offers a variety of amenities, including weekly Catholic Mass, free laundry on each floor, and secured building access. Residents can also enjoy community rooms, an exercise room, an on-site salon/barber shop, and monthly activities. There is an optional noon meal program and garage space available for rent.

✓ VERIFIED

What types of activities are organized for Windsor Park residents?

ID: 361 | Created: Nov 04, 2025 | Verified by: Christel Tatro on Jan 20, 2026
Edit
Answer:

Windsor Park hosts monthly activities, birthday celebrations, and holiday events to engage residents and foster a sense of community. There is a weekly 4pm Saturday Mass and weekly bingo.

✓ VERIFIED

Is there a fitness facility available at Windsor Park?

ID: 362 | Created: Nov 04, 2025 | Verified by: Christel Tatro on Jan 20, 2026
Edit
Answer:

Yes, Windsor Park includes an exercise room as part of its amenities. This facility supports residents in maintaining their physical health and fitness.

✓ VERIFIED

What equipment is available at the Wellness Center?

ID: 399 | Created: Nov 04, 2025 | Verified by: Christel Tatro on Jan 20, 2026
Edit
Answer:

The Wellness Center is equipped with treadmills, elliptical machines, NuStep® machines, recumbent bikes, and a full range of strength and circuit training equipment. Additionally, there is an indoor walking track and a HydroWorx® 2000 underwater treadmill therapy pool.

✓ VERIFIED

What are the hours of operation for the Stonehill Wellness Center?

ID: 443 | Created: Nov 04, 2025 | Verified by: Christel Tatro on Jan 20, 2026
Edit
Answer:

The Stonehill Wellness Center is open seven days a week from 5:00 am to 10:00 pm. However, staffed hours vary, and certain amenities like the pool and sauna are only available during staffed hours.

✓ VERIFIED

What time are Catholic Mass services at Windsor Park?

ID: 469 | Created: Feb 14, 2026 | Verified by: cody on Feb 14, 2026
Edit
Answer:

Windsor Park has a 4:00 pm Saturday Mass.

Resources

2 questions
✓ VERIFIED

Are there educational workshops available for caregivers?

ID: 166 | Created: Nov 04, 2025 | Verified by: Christel Tatro on Jan 20, 2026
Edit
Answer:

Yes, the center hosts educational workshops and classes aimed at providing caregivers with the knowledge and skills they need. These workshops are designed to empower caregivers in their roles.

✓ VERIFIED

What additional resources are available for caregivers who are not eligible for the GUIDE program?

ID: 226 | Created: Nov 04, 2025 | Verified by: Christel Tatro on Jan 20, 2026
Edit
Answer:

Caregivers who do not qualify for the GUIDE program can still access support and education through the Caregiver Resource Center. This center offers various resources to help caregivers manage their responsibilities and improve their knowledge about dementia care.

Services & Care Levels

25 questions
✓ VERIFIED

What types of care does Stonehill offer?

ID: 2 | Created: Nov 04, 2025 | Verified by: Christel Tatro on Jan 20, 2026
Edit
Answer:

Stonehill offers a variety of care options including outpatient therapy, post-acute care, independent living, assisted living, long-term care, memory care, and in-home care. This continuum of services ensures that residents receive the appropriate level of support throughout their aging journey.

✓ VERIFIED

What is the process for transitioning between care levels at Stonehill?

ID: 26 | Created: Nov 04, 2025 | Verified by: Christel Tatro on Jan 20, 2026
Edit
Answer:

Transitioning between care levels at Stonehill is a smooth process guided by the staff. They assess residents' needs regularly and facilitate changes in care as necessary to ensure the best possible support.

✓ VERIFIED

What is the Caregiver Resource Center?

ID: 93 | Created: Nov 04, 2025 | Verified by: Christel Tatro on Jan 20, 2026
Edit
Answer:

The Caregiver Resource Center, established in 2021, provides vital information, resources, activities, and support for at-home caregivers in the community. This initiative highlights Stonehill's commitment to supporting not just residents, but their families as well.

✓ VERIFIED

How does Stonehill Communities ensure exceptional service?

ID: 112 | Created: Nov 04, 2025 | Verified by: Christel Tatro on Jan 20, 2026
Edit
Answer:

Stonehill Communities ensures exceptional service through its dedicated leadership and investment in staff training and development. All team members understand Stonehill's mission and values and work to provide compassionate and personalized care to each resident, family member, caregiver, Wellness Center member, client, or patient.

✓ VERIFIED

What types of services are provided in Assisted Living Memory Care?

ID: 189 | Created: Nov 04, 2025 | Verified by: Christel on Jan 21, 2026
Edit
Answer:

Assisted Living Memory Care offers personalized services including assistance with bathing, dressing, cues for daily activities, and medication management. Our certified staff is available 24/7 to support residents with their unique needs related to memory impairment.

✓ VERIFIED

What is the GUIDE Dementia Program?

ID: 218 | Created: Nov 04, 2025 | Verified by: Christel Tatro on Jan 20, 2026
Edit
Answer:

The GUIDE Dementia Program is an innovative health care model focused on dementia care that includes support for caregivers. It aims to improve the quality of life for individuals with dementia and help them remain safely in their homes longer.

✓ VERIFIED

What services are included in the GUIDE Program?

ID: 220 | Created: Nov 04, 2025 | Verified by: Christel Tatro on Jan 20, 2026
Edit
Answer:

The GUIDE Program offers a range of services including comprehensive assessments, care planning, 24/7 phone support, ongoing monitoring, medication management, care coordination, respite care, and caregiver support. These services are designed to improve health outcomes and support caregivers.

✓ VERIFIED

What types of non-medical home care services are offered?

ID: 234 | Created: Nov 04, 2025 | Verified by: Christel Tatro on Jan 20, 2026
Edit
Answer:

Stonehill At Home provides a variety of non-medical home care services including housekeeping, laundry, meal planning and preparation, and assistance with daily activities like bathing and grooming. Caregivers can also help with errands and appointments. These services are designed to help older adults maintain their independence and comfort while living at home.

✓ VERIFIED

Are medical home care services available?

ID: 235 | Created: Nov 04, 2025 | Verified by: Christel Tatro on Jan 20, 2026
Edit
Answer:

Yes, certified medical home care services are available through a partnership with 24-Hour Care. These services include skilled nursing, medication administration, physical and occupational therapy, and more, ensuring comprehensive care following a hospital stay or illness.

✓ VERIFIED

What criteria do caregivers meet to provide non-medical care?

ID: 239 | Created: Nov 04, 2025 | Verified by: Christel Tatro on Jan 20, 2026
Edit
Answer:

Caregivers providing non-medical home care do not need nursing education or certification as a nursing assistant. They are trained to assist with activities of daily living and household tasks but cannot assist with medical needs.

✓ VERIFIED

Can home care caregivers administer medication?

ID: 240 | Created: Nov 04, 2025 | Verified by: Christel Tatro on Jan 20, 2026
Edit
Answer:

Caregivers in the non-medical home care program cannot administer medication. However, they can help residents remember to take their medication at the appropriate times, while licensed nurses in medical home care can administer medication.

✓ VERIFIED

What types of care are available at Assisi Village?

ID: 265 | Created: Nov 04, 2025 | Verified by: Christel Tatro on Jan 20, 2026
Edit
Answer:

Assisi Village provides multiple care options, including Independent Living, Assisted Living, and Assisted Living Memory Care.

✓ VERIFIED

Who is part of the care team at Stonehill?

ID: 300 | Created: Nov 04, 2025 | Verified by: Christel on Jan 21, 2026
Edit
Answer:

The care team at Stonehill includes professional nursing staff available 24 hours a day, activity coordinators, and a case-planning team that collaborates with families and physicians. This team approach ensures comprehensive and personalized care for each resident.

✓ VERIFIED

What types of memory care services are offered?

ID: 310 | Created: Nov 04, 2025 | Verified by: Christel Tatro on Jan 20, 2026
Edit
Answer:

Stonehill offers long-term memory care and assisted living memory care on campus. Home Care, GUIDE, and the Caregiver Resource Center can provide assistance for those living at home with dementia.

✓ VERIFIED

What types of therapy services are offered in the post-acute care program?

ID: 337 | Created: Nov 04, 2025 | Verified by: Christel Tatro on Jan 20, 2026
Edit
Answer:

The post-acute care program offers a variety of therapy services including physical therapy, occupational therapy, and speech therapy. These services are designed to help individuals regain their independence following a hospital stay, injury, or illness.

✓ VERIFIED

Can the post-acute care program accommodate complex clinical diagnoses?

ID: 339 | Created: Nov 04, 2025 | Verified by: Christel Tatro on Jan 20, 2026
Edit
Answer:

Yes, the post-acute care program is designed to accommodate a variety of conditions, including complex clinical diagnoses. The skilled nursing team is specially trained to provide high-quality care tailored to individual needs.

✓ VERIFIED

What is the approach taken in the post-acute rehabilitation therapy program?

ID: 343 | Created: Nov 04, 2025 | Verified by: Christel Tatro on Jan 20, 2026
Edit
Answer:

The post-acute rehabilitation therapy program employs a comprehensive, collaborative approach tailored to each individual's healthcare goals. This ensures that every patient receives personalized care that meets their specific needs.

✓ VERIFIED

What is the duration of the post-acute care services?

ID: 348 | Created: Nov 04, 2025 | Verified by: Christel on Jan 21, 2026
Edit
Answer:

The duration of post-acute care services varies based on the individual's needs and recovery goals. It is tailored to each patient and can range from a few days to several weeks, depending on the level of care required.

✓ VERIFIED

What types of support does health coaching provide?

ID: 423 | Created: Nov 04, 2025 | Verified by: Christel Tatro on Jan 20, 2026
Edit
Answer:

Health coaching provides guidance and accountability in various wellness areas, such as fitness, nutrition, and stress management. This support aims to help individuals achieve their personal health goals effectively.

✓ VERIFIED

Is there personal training available at the Wellness Center?

ID: 435 | Created: Nov 04, 2025 | Verified by: Christel Tatro on Jan 20, 2026
Edit
Answer:

Yes, the Stonehill Wellness Center offers personal training services. Interested individuals can find more details on the website or inquire directly at the center for specific training options and schedules.

✓ VERIFIED

What type of care are you unable to provide at the Health Center?

ID: 453 | Created: Jan 21, 2026 | Verified by: Christel on Jan 21, 2026
Edit
Answer:

We are unable to accept an individual that is needing nutrition through an NG tube (feeding tube through the nose.) We are also unable to provide care to an individual that needs oxygen through a tracheostomy.

✓ VERIFIED

Do residents provide their own medications at the Health Center?

ID: 455 | Created: Jan 21, 2026 | Verified by: Christel on Jan 21, 2026
Edit
Answer:

No, Stonehill will send their medication list that is signed by their physician to the pharmacy we contract with, and they will deliver the medications to Stonehill for them. 

✓ VERIFIED

What toiletries and other personal items are provided for residents at the Health Center?

ID: 456 | Created: Jan 21, 2026 | Verified by: Christel on Jan 21, 2026
Edit
Answer:

We provide toothpaste, a toothbrush, shampoo, deodorant, body wash, and lotion. We also provide bed sheets, bath towels, hand towels, washcloths, pillows, hand soap, and toilet paper. 

✓ VERIFIED

Do you offer Assisted Living (AL) and Assisted Living Memory Care?

ID: 471 | Created: Feb 14, 2026 | Verified by: cody on Feb 14, 2026
Edit
Answer:

Yes, we offer Assisted Living and Assisted Living Memory Care at Assisi Village. We have 34 Assisted Living apartments and a 14-suite Assisted Living Memory Care household. Both levels of care offer caregiver assistance with daily activities, medication management, and health monitoring.

https://www.stonehilldbq.com/how-we-care/assisted-living/
https://www.stonehilldbq.com/how-we-care/assisted-living-memory-care/

✓ VERIFIED

Are meals included in service monthly costs?

ID: 472 | Created: Feb 14, 2026 | Verified by: cody on Feb 14, 2026
Edit
Answer:

Yes, meals are included in the monthly cost for residents in long-term care, post-acute rehabilitation, assisted living, and assisted living memory care. Independent Living residents at Assisi Village may purchase an optional meal plan and residents at Windsor Park Apartments may purchase the optional noon meal program. In addition, members of the Living Well Together program can join us for up to 5 meals a month at Assisi Village.

Visitation

2 questions
✓ VERIFIED

Can I visit Stonehill Communities before making a decision?

ID: 373 | Created: Nov 04, 2025 | Verified by: Christel on Jan 14, 2026
Edit
Answer:

Yes, potential residents and their families are encouraged to visit Stonehill Communities. A tour can give you a feel for the living environment, community, and available services.

✓ VERIFIED

What should I expect during a visit to Stonehill Communities?

ID: 374 | Created: Nov 04, 2025 | Verified by: Christel on Jan 13, 2026
Edit
Answer:

During a visit, you can expect a guided tour of the facilities, an overview of the services offered, and an opportunity to meet staff and residents. It's a great chance to ask questions and get a feel for the community.

Add New Question